Queue management system of Office of Citizenship and Migration Affairs of Republic of Latvia


The Office of Citizenship and Migration Affairs of Latvia is responsible for issuance of identity and travel documents, maintenance of the Population Register, determination the legal status of persons and naturalization, implementation of State\'s migration, repatriation and asylum policies. In 2012 the Office of Citizenship and Migration Affairs, seeking improvement of its customer service processes replaced existing queue management system with the modern Q-net solution, satisfying customer\'s requirements. The new solution was supplied and installed by PRISTIS.

http://www.pmlp.gov.lv
Time of completion: 2008-
Location: Latvia
Sector: Goverment

System services: Queue and counting